Policy scope across wallets and account records
Our Legal terms explain who may access the service, which account details are required, and how we handle records connected with DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity. Before access is provided, we may ask you to complete the account path and phone
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verification so the account holder can be matched with the wallet or bank record. Eligibility depends on local law, and a payment option shown on the cashier does not remove that condition. If a transaction needs checking, we compare the account reference, payment receipt and status
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shown in the cashier before responding. The Legal page also explains how policy wording can change, where notices appear, and which support route handles a question about your rights.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.